Terms & Conditions

Fundl is a reward-based crowdfunding platform. We connect Creators seeking funding with Funders who wish to support projects in exchange for non-monetary rewards.

• Fundl is not a financial institution, investment platform, or payment service provider.
• Contributions made through the Platform are not investments. Funders do not acquire any equity, ownership, debt, or financial return in any project or in Fundl.
• Fundl does not guarantee that any project will be successfully completed or that any reward will be delivered.
• Fundl does not hold or custodise funds. Payments are processed directly through Stripe and transferred to the project Creator's connected Stripe account at the time of payment.

Fundl charges a platform fee on each successful contribution. The applicable fee rate is displayed at the point of checkout before payment is confirmed. This fee is deducted from the contribution amount before it is transferred to the Creator.

In addition to the Fundl platform fee, Stripe’s standard payment processing fees apply. These are separate from Fundl’s charges and are governed by Stripe’s own terms.

All fees are non-refundable once a payment has been processed, except where required by applicable law.

By creating a project on Fundl, you agree to:

• Provide accurate, complete, and non-misleading information about your project, goals, and intended use of funds.
• Connect a valid Stripe account to receive contributions. You are solely responsible for complying with Stripe's terms of service.
• Fulfil any rewards or perks you have promised to Funders. Fundl is not responsible for reward delivery.
• Not use the Platform to raise funds for unlawful purposes, prohibited goods or services, or any activity that violates applicable Singapore law.
• Comply with all applicable tax obligations arising from funds received through the Platform.
• Respond in good faith to Funder complaints or requests relating to your project.

By contributing to a project on Fundl, you acknowledge and accept that:

• Your contribution is a voluntary payment in exchange for the rewards described by the Creator, not an investment.
• Fundl does not vet, verify, or guarantee any project, Creator, or reward. You contribute at your own risk.
• Projects may fail to deliver on their goals or rewards. Fundl is not liable for any loss arising from a Creator's failure to perform.
• Refunds are not automatically guaranteed. They are subject to the refund policy set by the Creator and the outcome of any Stripe dispute process.
• You are responsible for ensuring that your contribution complies with any laws applicable to you in your jurisdiction.

Because contributions are transferred directly to the Creator’s Stripe account at the time of payment, Fundl does not control or hold funds and cannot issue refunds on a Creator’s behalf.

If you believe you are entitled to a refund:

• Contact the Creator directly in the first instance.
• If the Creator is unresponsive or refuses a legitimate refund, you may raise a dispute through Stripe or your card issuer.
• Fundl may, at its sole discretion, suspend a Creator's account pending investigation of a complaint, but cannot compel a refund.

You may not use the Platform to:

• Raise funds for any purpose that is illegal under Singapore law or the laws of your jurisdiction.
• Misrepresent a project, its goals, or your identity.
• Solicit contributions under false pretences or as part of any fraudulent scheme.
• Raise funds that constitute a collective investment scheme, securities offering, or financial product as defined under the Securities and Futures Act (Cap. 289) of Singapore.
• Engage in money laundering, terrorism financing, or any activity prohibited under the Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act.
• Circumvent or attempt to circumvent Fundl's fee structure.

All payments are processed by Stripe. By using the Platform, you also agree to Stripe’s Services Agreement. Fundl is not responsible for any errors, failures, or delays in payment processing caused by Stripe.

Creators must maintain a valid, active Stripe account. Fundl reserves the right to suspend a project if the Creator’s Stripe account becomes invalid or is terminated by Stripe.

To the maximum extent permitted by applicable law:

• Fundl provides the Platform on an 'as is' and 'as available' basis without warranties of any kind.
• Fundl is not liable for the acts or omissions of any Creator or Funder.
• Fundl is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.
• Fundl's total liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the platform fees paid by you in the 12 months preceding the claim.

These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Singapore courts.

Before initiating legal proceedings, you agree to contact us at legal@fundl.us and attempt to resolve the dispute in good faith for at least 30 days.